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Q: When will I receive my order?

For Lahore: Orders are typically delivered within 1 to 2 working days after dispatch. For other cities across Pakistan: Delivery usually takes 5 to 6 working days , depending on the location and courier service schedule. Once your order is dispatched, you'll receive a tracking number via WhatsApp or email to follow its journey. NOTE: Please note that your parcel may arrive earlier or experience delays due to courier service disruptions , weather conditions , or other unforeseen circumstances . We kindly ask for your patience and understanding during such instances.

Q: How can I pay for my order?

We offer Cash on Delivery (COD) as well as online payment via bank transfer. For online payment, simply WhatsApp us at 03270655557 to get details.

Q: Can I wear my jewelry in the shower or while applying perfume?

Yes, ZULA jewelry is crafted from 18K PVD gold-plated stainless steel , making it water-resistant, tarnish-free, and safe for daily wear, even in the shower. However, we recommend not spraying perfume directly onto your jewellery . For best care, apply perfume first, let it settle, and then wear your jewellery . This helps preserve the finish and shine for longer.

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Need help?

Frequently Asked Questions

When will I receive my order?

For Lahore: Orders are typically delivered within 1 to 2 working days after dispatch.
For other cities across Pakistan: Delivery usually takes 5 to 6 working days, depending on the location and courier service schedule.
Once your order is dispatched, you'll receive a tracking number via WhatsApp or email to follow its journey.
NOTE: Please note that your parcel may arrive earlier or experience delays due to courier service disruptions, weather conditions, or other unforeseen circumstances. We kindly ask for your patience and understanding during such instances.

How can I pay for my order?

We offer Cash on Delivery (COD) as well as online payment via bank transfer.
For online payment, simply WhatsApp us at 03270655557 to get details.

Can I wear my jewelry in the shower or while applying perfume?

Yes, ZULA jewelry is crafted from 18K PVD gold-plated stainless steel, making it water-resistant, tarnish-free, and safe for daily wear, even in the shower.
However, we recommend not spraying perfume directly onto your jewellery. For best care, apply perfume first, let it settle, and then wear your jewellery. This helps preserve the finish and shine for longer.